Privacy Policy

 

Privacy Policy

Introduction

Welcome to https://akkacreations.com. We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, [website URL], and our practices regarding the handling of your personal data.

Information We Collect

Personal Information

We may collect personal information that you provide to us, such as:

Non-Personal Information

We may collect non-personal information about you automatically when you visit our website, such as:

How We Use Your Information

We use the information we collect in the following ways:


Cancellation Form:

Full Name:

Akka clothing creation private limited

Email Address:

[email protected]

Subscription/Service:

Specify the subscription or service you wish to cancel.

Reason for Cancellation:

Additional Comments:

If you have any additional comments or feedback, please let us know.

Cancellation Effective Date:

Enter the date you want the cancellation to take effect.

Terms and Conditions:

Please review our Cancellation Policy before submitting this form.

Signature:


Shipping and Delivery Policy

1. General Information

At  Akka clothing creation private limited, we strive to deliver your orders promptly and efficiently. Please review our shipping and delivery policy for detailed information on how we handle shipping and delivery

2. Shipping Costs

Shipping costs are calculated based on the weight, dimensions, and destination of the items in your order. The total shipping cost will be displayed at checkout. We offer the following shipping options:

3. Processing Time

All orders are processed within 3 business days. Orders are not shipped or delivered on weekends or holidays. If we are experiencing a high volume of orders, shipments may be delayed. We will notify you via email or phone if there is a significant delay in processing your order.

4. Shipment Confirmation and Order Tracking

Once your order has been shipped, you will receive a shipment confirmation email containing
your tracking number(s). The tracking number will be active within [24 hours]..

5. Shipping Restrictions

We currently ship to addresses within [your shipping regions, e.g., the United States and U.S.
territories].

6. International Shipping

We offer international shipping to select countries. Shipping charges for your order will be calculated and displayed at checkout. Please note that international shipments may be subject to customs, duties, and taxes, which are the responsibility of the customer.

7. Delivery Delays

Delivery delays can occasionally occur due to unforeseen circumstances such as weather, carrier issues, or customs delays. While we strive to meet our delivery estimates, we cannot guarantee delivery times.

8. Damaged, Lost, or Stolen Packages

We are not responsible for packages that are damaged, lost, or stolen after they have been shipped. However, if you encounter any issues with your shipment, please contact us at [email protected] so we can assist you in resolving the problem.

9. Returns and Exchanges

Please refer to our Return Policy for information on returning or exchanging items.

10. Contact Us

If you have any questions about our Shipping and Delivery Policy, please contact us at

[email protected]


Terms and conditions

Preamble

The online sales site   https://akkacreations.com is managed by the company Akka clothing creation private limited, registered with the   Tamilnadu,chennai Andaman and Nicobar Islands of chennai under the number U51494TN2011PTC081722 It is hereby specified that the present conditions govern the sale of its products by Akka clothing creation private limited to any individual or legal entity making a purchase via the website https://akkacreations.com hereinafter referred to as "the CUSTOMER". These General Terms and Conditions of Sale, together with the order form and the order confirmation, constitute the sales contract between Akka clothing creation private limited and the CUSTOMER for the sale of the products ordered. Any order placed on the website https://akkacreations.com requires that the CUSTOMER accepts the General Terms and Conditions of Sale in their entirety beforehand and without reservation.
If the CUSTOMER does not agree with the terms and conditions of the General Terms and Conditions of Sale, the CUSTOMER must not use the Website. Akka clothing creation private limited reserves the right to adapt or modify its General Terms and Conditions of Sale at any time and without prior notice, the adaptations or modifications being then applicable to all orders subsequent to the adaptations or modifications. In the event of modification, the General Terms and Conditions of Sale applicable to the CUSTOMER's order are those that were online and that the CUSTOMER accepted on the day the order was placed.


Article 1 – Definitions

The terms and expressions identified by a capital letter in the General Terms and Conditions of Sale have the meanings set out below (whether used in the singular or plural).

Article 2. Subject

The purpose of these General Terms and Conditions of Sale is to define the contractual relationship between   and the CUSTOMER and the conditions applicable to any purchase made through the https://akkacreations.com website.

By accepting these Terms and Conditions, you declare that you have reached the age of majority in your country, state, or province of residence, and that you have given us your consent to allow any minor in your care to purchase from this online store.

The use of our products for any illegal or unauthorized purpose is prohibited.

The company Akka clothing creation private limited reserves the right to modify these Terms and Conditions of Sale at any time, in order to comply with any new regulations or in order to improve the use of its site. Therefore, the applicable conditions will be those in force at the date of the order by the CUSTOMER.

Article 3. Price list

The prices appearing on the product pages of the internet catalog are prices in [currency] INCLUDING/OR NOT INCLUDING [taxes], taking into account the applicable VAT/TVA on the day of the order. Any change in the VAT/TVA rate may be reflected in the price of the products.

The company Akka clothing creation private limited reserves the right to modify its prices at any time, it being understood, however, that the price appearing in the catalog on the day of the order will be the only one applicable to the CUSTOMER.

The products remain the property of https://akkacreations.com until full payment is received by https://akkacreations.com The products in promotion will be indicated by a sticker "PROMOTION" or by a crossed-out Price, our promotions are valid within the limit of stocks available at the time of the order and during the period of posting.

For CUSTOMERS outside INDIAhttps://akkacreations.com is obliged, in accordance with the law in force, to charge VAT/TVA on orders shipped.

For CUSTOMERS not subject to VAT/TVA, they may be subject to local taxes and customs duties in force in the country of receipt. These duties and sums are not the responsibility of https://akkacreations.com They are the responsibility of the CUSTOMER.

Warning: Any inaccurate information provided by the CUSTOMER for the purpose of evading VAT/TVA may result in civil fines and criminal prosecution.

The prices of the Products indicated on the website https://akkacreations.com do not include the processing and shipping costs which are invoiced in addition to the price of the Products purchased and according to the total amount of the order.

Article 4. Ordering

The contractual information is presented in English and will be the subject of a confirmation containing this contractual information at the time of delivery at the latest. The company Akka clothing creation private limited  reserves the right to cancel or refuse any order from a customer with whom there is a dispute over payment of a previous order.

To order Products on the website https://akkacreations.com the CUSTOMER must create an account by providing the information required in the registration form.

To this end, the CUSTOMER declares that he or she will provide complete, non-erroneous personal information that will enable him or her to be accurately identified in any situation. Any false or slanderous personal information may lead to the closure of the CUSTOMER's account and the cancellation of his or her Order.

The account creation section is accessible directly from the main menu bar. Each time the CUSTOMER visits the site, if he or she wishes to order or consult his or her account (status of orders, personal information, etc.), he must identify himself or herself using this information.

Article 5. Payment

The price of the Products and the costs of logistics preparation and delivery are payable in full by the CUSTOMER at the time the Order is placed.

The website https://akkacreations.com  may offer the Customer the option of paying for the order by various means of payment:

No.2, Mango Garden, Venpurucham Main Road, Mamallapuram, Kanchipuram, Tamil Nadu, 603104

Article 6. Right of Withdrawal

The right of withdrawal allows the consumer to change his or her mind about the purchase made, freeing himself or herself from the contract concluded without giving any reason.

The products must be returned in their original packaging, unused, accompanied by the initial signed delivery slip. The cost of returning the product is at the expense of the Customer.

Article 7. Delivery

Once payment for the Order has been received, the Products will be delivered to the delivery address indicated by the CUSTOMER when the Order was placed. An email will be sent to the CUSTOMER to inform him or her of the shipment of the Products. The CUSTOMER may choose between different delivery methods.

Shipping costs are calculated according to the delivery method chosen (home, relay point, post office...), the weight of the package, and the destination.

Delivery times are only given as an indication. If they exceed thirty days from the order, the sales contract may be terminated and the Customer reimbursed.

Article 8. Warranty

All products offered by the company Akka clothing creation private limited on the website https://akkacreations.com benefit from the legal guarantee provided. In case of non-conformity of a product sold, it can be returned to the company Akka clothing creation private limited, which will take it back, exchange it or refund it. All claims or requests for exchange or refund must be completed by mail to the following address Akka clothing creation private limited, No.2, Mango Garden, Venpurucham Main Road, Mamallapuram, Kanchipuram, Tamil Nadu, 603104, within thirty days of delivery.

Article 9. Liability

The company Akka clothing creation private limited has, for all stages of access to the site, the ordering process, delivery, customer service, or subsequent services, only an obligation of means. The responsibility of Akka clothing creation private limited cannot be engaged for all the inconveniences or damages inherent to the use of the Internet network, in particular, loss of data, intrusion, virus, rupture of the service, and other involuntary problems, or any fact qualified as force majeure, in accordance with case law.

The computerized registers kept in the information systems of Akka clothing creation private limited under reasonable security conditions will be considered as proof of communication, orders, and payments made between Akka clothing creation private limited and the Customer.

Article 10 - Security

The site https://akkacreations.com is subject to a security system: the SSL encryption process has been adopted, but all the scrambling and encryption processes have also been strengthened to protect all the sensitive data linked to the means of payment as effectively as possible.

Article 11 - Intellectual property

All texts, comments, works, illustrations, and images reproduced on the site https://akkacreations.com are reserved under copyright law for the whole world. As such, and in accordance with the provisions of the intellectual property code, only private use is authorized, subject to different, even more restrictive provisions of the intellectual property code. Any total or partial reproduction of the site https://akkacreations.com is strictly forbidden, whether in the form of a photo, logo, visual, or text.

Article 12. Personal data

All the data that you provide on the site https://akkacreations.com are provided in order to process your orders.

If you want to rectify, consult, or modify and delete the data that you have communicated to us, you can contact us.

Article 13. Force Majeure

The execution by  of all or part of its obligations, in particular delivery obligations, shall be suspended in the event of the occurrence of a fortuitous event or force majeure that would hinder or delay the performance thereof. This includes, but is not limited to, war, riots, insurrection, social unrest, and strikes of any kind. In the event of a fortuitous event or force majeure, Akka clothing creation private limited will inform the CUSTOMERS within seven days of its occurrence. Should this suspension continue beyond a period of fifteen days, the CUSTOMER will have the option of canceling the order in progress, and the price of the Products ordered and the delivery costs paid will then be refunded.

Article 14. Customer service

For any information or questions about an order, customer service is at your disposal:

By postal address :No.2, Mango Garden, Venpurucham Main Road, Mamallapuram, Kanchipuram, Tamil Nadu, 603104,


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